Shipping Policy
- SHIPPING AND DELIVERY POLICY
- The Software and Services ordered will be delivered within a minimum of 7 days of the date of the payment and a maximum of 14 days according to the User requirement. Whilst all care is taken when delivering Services, if anything is left according to your requirements while Software has been delivered, please contact us by sending e-mail .
- We endeavour to have all orders dispatched or application delivered within the time limits mentioned. In unpredictable circumstances, delivery may be delayed as we rely upon the services of third-party couriers for shipping, and whilst we endeavor to ‘keep to our word’ there may unfortunately be a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but we cannot be held responsible for the late delivery of an item. If the order placed does not arrive when you expect it to, then please don’t hesitate to contact us.
- For any complaints with regards to your order/ purchase please contact our Grievance officer/nodal officer within 7 business days of your order delivery for resolution.
- PAYMENT POLICY
- For you to purchase our Software and related services through our Website, we accept debit card, credit card, UPI or net banking. We accept the following bank or credit cards: Visa, MasterCard and Rupay.
- All card payments are subject to authorisation by your card issuer and are electronically processed by our approved payment gateway provider- Razorpay (https://razorpay.com/). Once the order has been placed as narrated in the Section 5 above, you will be sent a link that directs to our payment gateway provider. The payments are then electronically processed, and we do not store any credit card information CVV, Expiry Date etc and such information is not collected or stored on our website.